Frequently Asked Questions

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What is the One Year 100% Money Back Guarantee?

One Year Money Back Guarantee

For Pro level users

When you sign up as a Pro level BizPayO user, we provide you with a one-year money back guarantee.

We guarantee that BizPayO will save you more money than your paid subscription over your first 12-months, otherwise we will refund your paid subscription.

Terms and Conditions:
Simply use BizPayO fully to meet the following criteria over your first 12 months.

-Receive $50,000 or more in customer payments.
-Receive payments from 20 or more separate customers.
-Send 10 or more smart proposals to separate customers through BizPayO.
-Complete your BizPayO professional profile.
-Keep credit card, ACH/echeck and automated reviews enabled.
-Maintain a 3% surcharge or equivalent convenience fee* for incoming credit card payments.  *If you use a convenience fee, rather than a % surcharge, your convenience fee should be set so its equivalent to 3% or more of your average customer payment. So if your average customer payment is $500, then your convenience fee should be $15 or more ($500 x 3% = $15)

Financial Benefit/Savings
By maintaining these terms and conditions, you will enjoy a financial benefit in excess of your paid BizPayO Pro subscription computed by total credit card fees recovered plus new business generated from smart proposals.

Submitting a Claim (after 12 months)
If you feel that you are eligible for the money back guarantee please email the following to us within 60 days after your first 12 months ends. Please include your total credit card fees recovered, your surcharge percent or fixed convenience fee, total value of customer payments processed and the number of smart proposals sent. Please email to [email protected]

Does this replace my accounting software?

No. Bizpayo complements your accounting system to integrate and record current payment data of your customers and/or vendors, while simplifying your account reconcilement and reducing your accounts receivables.

What is Fee Recovery and how does it save on my processing fees?

With BizPayO you can recover your processing fees. BizPayO lets you set your own credit card recovery fee. For example if you charge a customer $100 you can recover the 2.99% processing fee by setting a 3% recovery fee.

Instead of getting $97 you now get paid the full $100

I already have a payments processor, why should I use BizPayO?

BizPayO is the only payments platform that you save on processing fees while improving your online presence with instant verified reviews. This virtuous cycle gives you more reviews a lot faster and helps you automatically rank higher in Google search to stand out from the competition.  Instead of paying more for expensive paid ads, SEO or review platforms simply accept payments using BizPayO and put your business growth on autopilot!

How will increasing the quantity and quality of reviews help my business earn more revenue?

Studies have shown that customer reviews are more important than pricing when it comes to making a purchasing decision. People trust these more than celebrity endorsements and traditional advertising methods like paid ads, a fact which will be reflected in an increased transaction volume. Compare this to the time you waste doing it yourself and manually collecting reviews, following-up on review requests or expecting people to remember to review you on Yelp or Google My Business. BizPayO does this automatically--all you have to do is get paid!

How does BizPayO improve my SEO and online presence?

Each time a customer leaves a positive customer review it is automatically posted to your BizPayO public profile page. These reviews and other content such as your own FAQ and Q&A section is indexed by Google. The more reviews you get the more user-generated content your page gets. We also provide a reviews sharing widget that you can add to your own website. This widget allows Google to include your star ratings in search results for your website which is updated automatically.

How much does it cost?

If used properly, the credit card processing fee shown below will be recovered using the BizPayO technology if you enable Fee Recovery. The following are our processing rates:

Credit Card = 2.99% (able to charge a convenience fee or surcharge to recover costs)

ACH/eCheck = 0.89% (less than 1%)

I already accept Credit Cards – why do I want BizPayO?

So you no longer have to absorb all the 3rd party processing fees that you are paying to your charge card processing company now. This can translate into thousands or tens of dollars in annual savings. BizPayO provides the technology that allows you to recover these fees by setting either a surcharge or convenience fee for charge card payments. BizPayO works best when used in conjunction with accepting eCheck on the same e-payment page as charge card.

Have another question? Visit the FAQs page to learn more.