[Example answer]: Yes, we do offer a free initial consultation. It allows both of us a chance to determine if our services are a good fit to your situation.

[Example answer]: It starts with receiving your source file or documents. This can all be done online if you prefer. We report back to you with the information needed to make smart decisions and becomes the foundation for our ongoing conversations. We have a very organized system of communication that promotes efficiency.

[Example answer]: We are interested in your questions and we want you to ask them. That makes for a great relationship. For the most efficient and quickest response please email us, this way we can respond even if we are away from the office.